Effective Date: 26 August 2025
Sewversity (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your data when you use our e-learning platform.
1. Information We Collect
When you use our platform, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, shipping address (if applicable).
- Account Information: Login credentials, course progress, certifications, and user preferences.
- Payment Information: Credit/debit card details, Paystack, or other payment method details (processed securely through third-party payment gateways; we do not store full payment information).
- Usage Data: Device information, IP address, browser type, time zone, and activity on our platform (e.g., pages visited, courses enrolled).
- Communication Data: Messages, emails, or inquiries you send to us.
2. How We Use Your Information
We use the information we collect to:
- Provide customer support and respond to inquiries.
- Process your payments.
- Provide access to our courses and e-learning platform.
- Track learning progress, personalize your experience and deliver certifications.
- Send important updates, newsletters, promotions, and marketing offers (you may opt out at any time).
- Improve our platform, services, and security.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: Payment processors, cloud hosting services, learning management systems, and communication platforms.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
All third parties are required to maintain the confidentiality and security of your data.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Keep you signed in.
- Analyze site traffic and usage.
- Personalize your experience.
You can manage or disable cookies through your browser settings, but some features may not work properly if cookies are disabled.
5. Data Retention
We retain personal data only as long as necessary for:
- Providing our services.
- Complying with legal obligations.
- Resolving disputes and enforcing agreements.
When no longer needed, your data will be securely deleted.
6. Your Privacy Rights
Depending on your location, you may have rights under GDPR, CCPA, NDPR or similar laws, including:
- The right to access, update, or delete your personal information.
- The right to opt out of marketing communications.
- The right to restrict or object to certain data processing.
- The right to data portability.
To exercise these rights, contact us here. (insert link to support page)
7. Data Security
We implement industry-standard measures such as encryption, firewalls, and secure servers to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our platform is not intended for individuals under the age of 13 (or the minimum age of consent in your region). We do not knowingly collect personal information from children.
9. International Users
If you access our platform from outside the Federal Republic of Nigeria, please note that your information may be transferred, stored, and processed in a country different from your residence.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Sewversity
Email: info@sewversity.com
Phone: +234 803 910 2829
Address: Lagos, Nigeria